Main Contact Form

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Use this form for general questions concerning our company and this website. You can also reach us by mail at the following address:

M.T.H. Electric Trains
7020 Columbia Gateway Drive
Columbia, MD 21046

Or by phone: 410-381-2580

Or by FAX: 410-381-6122

Before dialing, take a moment to view the simple checklist below and have the answers to these questions readily available. It will help us to serve you quickly and efficiently.

  • What is your product number(s)?
  • Where was it purchased?
  • Was it purchased within the last year? If not, then we recommend taking it to your local Authorized Service Station.
  • Do you have a receipt? (The receipt is your proof of warranty)
  • Are you running your train in command control or conventional?
  • Have you tried to reprogram your engine?
  • Have you performed any diagnostics? If so, what have you checked?

    To register a product warranty, click  HERE